Classes Offered October – December, 2009

Management and Leadership

>> Frontline Leadership Academy <<

SHRM Essentials of Human Resource Management

If you’re new to human resources or simply want to strengthen your employee management skills, the Society of Human Resource Management (SHRM) Essentials of Human Resource Management Certificate Program is for you. Knowledge of the essentials can make you a better manager, protect your company from needless litigation, and help advance your career. Companies of all sizes have benefited greatly from the powerful content of this course.

Wednesdays,
October 7 - November 11, 6pm - 9pm
BMGNT 161-001 $595

DiSC
Learn the power of your behavior style and others

Imagine being able to better understand what motivates people and being able to recognize how to effectively deal with others. The DISC Profile when used as a learning tool can create rapid rapport and connection with people as fundamentals in managing, leadership and selling. Understanding the four quadrants of behavioral styles benefits personal and professional relationships by improving communication skills and reducing conflict. Each of the four types has its own unique value to the team: ideal environment, general characteristics, what the individual is motivated by and value to team.

October 13, 8am-12pm
BMGNT 140-002 $99

Managing the Generations Mix

Generational issues are important reflections of the critical business issues every organization is now experiencing as it transitions from the workplace of the past to that of the future. They are not merely a matter of “young versus old.” Everyone, regardless of age, is now living through historic paradigm shifts in what career is, what a working life is, and what today’s unpredictable marketplace demands. This class will help you place your multigenerational team on a course of collaboration instead of collision!

December 8, 8am-12pm
BMGNT 241-005 $99

Management Skills for Administrative Assistants
Certificate Program

The vital role and skills of an administrative assistant in a well-run office is the focal point of this two-day certificate program. You will learn techniques for time management and enhance those three critical communication skills: active listening, skillful use of questions, and an awareness of what your body language says about you. You will also have the opportunity to develop some strategies for acting more assertively and managing your stress.

How You Will Benefit:

• Understand the importance of and be better able to present a professional presence on the job
• Improve your ability to organize, plan, prioritize and self-manage
• Improve critical communication skills such as listening, asking questions and being aware of body language
• Develop strategies for managing difficult people and situations
• Recognize techniques for being more assertive and managing your stress

October 20 & 27, 8am-5pm
BMGNT 254-004 $298

Call us to register 505-566-3501

Register Online If you've taken a class at SJ College in the past two years